Online Water Troubleshooter

What Seems To Be The Issue?

Community Systems

At Alternative Water Solutions, we are proud to introduce our community water systems service, designed to meet the specific needs of various groups, such as communities, trailer parks, small neighborhoods, and any other entities requiring a reliable water supply. Our commitment to safety and adherence to Interior Health regulations is paramount, ensuring that we deliver clean and safe water to your area.

Our approach involves strict compliance with all guidelines established by Interior Health. This includes the supply, installation, and ongoing servicing of all essential systems required to ensure the consistent delivery of safe water to your community. We understand that every group has unique requirements, and that’s why we take a customized approach to design a water system tailored to your specific needs.

With Alternative Water Solutions, you can trust that your community’s water needs are in capable hands. We are dedicated to providing you with a dependable and safe water solution that complies with all regulatory standards, offering peace of mind for both you and your community members.

Unpleasant Taste?

Unpleasant taste in your water can manifest in various ways, such as a bitter or metallic flavor, an odd and unidentifiable taste, or even a chemical or pool-like aftertaste. These indicators may be indicative of underlying issues that require attention and resolution.

If the root cause of the problem is bacterial contamination, we recommend implementing an Ultra Violet (UV) light treatment in conjunction with an additional filtration system.

On the other hand, if the issue is attributed to excessive chlorine levels, we suggest installing a carbon filter to address and neutralize the chlorine presence effectively.

When volatile organic chemicals (VOCs) are responsible for the unpleasant taste, we can explore several filtration options tailored to your specific needs. Commonly used solutions include carbon filters, air filters, sand filters, and various other filtration techniques. To address VOCs effectively, we will assess the specific types of chemicals involved and create a customized water treatment plan tailored to your unique situation.

Limited Lather?

If you’ve ever experienced a frustrating situation where you’re trying to wash dishes, your hands, or even your hair, and you notice that the soap just doesn’t seem to produce the lather you’d expect – you’re not alone. This issue, characterized by the inability of soap to create a satisfactory amount of suds despite your best efforts, often arises due to a common culprit: hard water.

Hard water contains elevated levels of minerals, primarily calcium and magnesium. When these minerals are present in your water supply, they have a peculiar effect on soap. They interfere with the soap’s ability to generate the typical bubbly lather that aids in cleaning. Essentially, hard water hinders soap from performing its cleansing duties to the fullest extent.

To make matters even more challenging, high concentrations of iron and manganese in your water can exacerbate the hardness problem. These additional minerals intensify the adverse impact of hard water on soap, making it even harder to achieve the desired lather.

To address this issue and restore your ability to create proper suds while washing, the recommended solution is the installation of a water softener or a salt-free conditioner like SSoft Redox. These water treatment systems work to reduce the levels of calcium, magnesium, iron, and manganese in your water, effectively softening it and allowing soap to function as intended, giving you the satisfying lather you’ve been missing.

Rotten Egg Smell?

Many times, an issue you may encounter is a foul odor filling the room when you turn on your tap water. This unpleasant odor can manifest whether you’re using cold or hot water, making it a pervasive problem.

This malodorous dilemma typically arises due to two main culprits: high levels of sulfur bacteria, often characterized by the presence of hydrogen sulfide gas or elevated concentrations of iron bacteria. When you notice the distinct “rotten egg” smell in your cold water, the problem tends to be more pronounced.

To address this challenge effectively, a multi-pronged approach is necessary. First and foremost, the removal of iron and manganese from the water is crucial, as these minerals contribute to the foul odor issue. Additionally, it’s essential to neutralize the hydrogen sulfide gas produced by sulfur bacteria.

Moreover, improving the overall water quality by addressing issues like hardness and treating or eliminating the bacteria causing the problem can enhance the effectiveness of odor removal solutions.

The most efficient treatment option often involves the installation of an iron manganese filter. In some cases, specialty filters may be suitable, and for milder odor issues, the use of a Redox filter, such as SSoft Redox, can be an effective and practical solution to alleviate the problem.

Rust Colored Water?

If you turn on your tap and notice that the water appears rusty or murky, it’s a clear sign of the presence of iron, which can exist in one of three forms. Identifying the type of iron in your water is essential for effective treatment.

When the water coming from your tap has a rusty color, it indicates the presence of either organic-containing organic iron or oxidized iron, essentially rust. Removing these types of iron requires distinct processes.

If your water runs clear initially but turns rusty over time when exposed to air, this suggests the presence of dissolved iron. A water softener can effectively remove dissolved iron, but it’s not very efficient at eliminating oxidized iron and is entirely ineffective against organic iron.

For oxidized iron or dissolved iron, the best treatment option is an AiO Air’N’Sand filter. At lower levels, you may consider using an SSoft Redox system or specialty filters.

Dissolved iron can be efficiently removed with a water softener.

When dealing with organic iron, you have several options. A backwashing carbon filter or a carbon block filter can somewhat effectively remove it, but often, a salt-based color removal unit is more efficient. Specialty filters tailored to specific organic issues are available, and in some cases, the Air’N’Sand filter with Filox can effectively address organic iron.

In the Okanagan region, there are times when water becomes murky due to snowpack runoff. During these periods, when the water appears muddy, solutions include installing a sediment filter and carbon filter in a Big Blue unit or using a salt-based color conditioner or a backwashing carbon filter for more significant issues.

Rust Colored Stains?

Rust stains are those reddish-brown marks you often find on surfaces where water comes into contact, such as the sides of your tub or sink, within your appliances, or even on the exterior walls of your house caused by an outdoor tap.

These unsightly stains are typically a result of elevated levels of iron or manganese in your water supply. The recommended solution depends on the severity of these levels:

  • For lower levels, installing a water softener is usually sufficient to address the issue effectively.

  • However, if you’re dealing with higher concentrations of iron or manganese, a more robust solution is needed, such as an Air and Sand filter.

If you notice green or blue staining, this indicates the presence of copper in your water. Such staining is a sign of potentially acidic water, which can corrode copper or brass fittings. In some cases, the source water itself may contain copper, which should be removed for health and safety reasons.

To counteract acidity, you can treat your water by adding calcite in a cartridge within a Big Blue system. For copper removal, a more specialized solution like Reverse Osmosis may be necessary.

White Residue?

The presence of white residue can manifest in various ways, such as a thin film on your shower door or dishes, leaving them with a milky appearance. Alternatively, you might encounter a more stubborn and scaly white buildup inside appliances like your coffee pot, kettle, or dishwasher element.

The root cause of this issue is often the accumulation of hard water deposits on solid surfaces. When hard water minerals, primarily calcium and magnesium, are present in your water supply, they tend to leave behind these unsightly residues as they settle on surfaces over time.

To effectively tackle this problem, we recommend utilizing a salt-free conditioner like SSoft Redox. This type of conditioner is capable of addressing the hardness issue by preventing the buildup of calcium and magnesium deposits. Furthermore, for dealing with alkalinity spotting, you can opt for a special alkalinity softener in combination with a salt-free conditioner. This comprehensive approach ensures that both the hardness and alkalinity-related residues are effectively managed, leaving your surfaces and appliances free from the milky white buildup.